Wednesday, January 27, 2016
12th Generation Server Q & A
Q:When routing the cable through the inner and outer
baskets,what should a technician ensure?
Ans:There is proper slack for the extension of the cable
management assembly arm.
Q:Which of the following components is not part of the cable
management arm(CMA) kit?
Ans:Cable management arm cover.
Q:What is the first step taken when installing the cable
management arm tray?
Ans:Align the tray with the receiver brackets on the inner
edges of the rails.
Q:The status indicator cable connects to the system next to
which port?
Ans:iDRAC Port.
Q:The cable management arm must be installed on either the
left or the right depending on the cable routing from the system.
Ans:True.
DCSE Portable 2013 Q & A
Q1: Which Product
family is optimal for graphic rendering and complex data analysis?
Ans: Precision
Q2: Which checks
should you perform when a faulty processor is suspected?
Ans:Thermal and
Beep codes
Q3: What will
leaving a power unplugged for 2 minutes accomplish?
Ans:Reset the
power supply.
Q4: What should
you do before replacing a hard drive?
Ans: Run the hard drive self-test
Q5: A notebook will not boot.The
PSA/ePSA indicates that the hard drive pass checks
Which of these is the most likely explanation.
Ans: Corrupt Operating System
Hard drive connection not seated correctly
Missing operating system
Which of these is the most likely explanation.
Ans: Corrupt Operating System
Hard drive connection not seated correctly
Missing operating system
Q6: Which key do you press during power-on to access the bios interface?
Ans: <F2>.
Q7: Which of the Following are
reasons you might go into the BIOS?
Ans: verify device are connected.
make adjustments to hardware functionality
report on computer hardware
Ans: verify device are connected.
make adjustments to hardware functionality
report on computer hardware
Q8: How is the display of a Latitude
Notebook connected to the system board?
Ans: LVDS Cable.
Q9: What should you do before starting
troubleshooting a problem?
Ans: Check whether the system is in
warranty.
Q10: When returing a printed circuit
board assembly to dell.which of the following repacking steps should be taken?
Ans: Insert the board into an ESD
bag
Place small parts between upper foam
covering and the box lid.
Q11: Working on a Notebook,you remove
the system DIMMs and switch power back on.the system does not beep.what can you
conclude from this?
Ans: System Board is bad.
Q12: Which innovation supersedes older
BIOS in dell portable and desktop computers?
Ans: UEFI BIOS.
Ans: UEFI BIOS.
Q13: How is the LVDS cable secured to the LCD panel connector?
Ans:
Adhesive tape
Q14: When replacing a system board.what
happens if you enter an incorrect service tag?
Ans: Replacement fails,and a new
system board must be requested.
Q15: Which precaution should you take
before removing the batter from an inspiron 5423?
Ans :Ensure that the battery switch
is set off before removing the battery.
Q16: In what way does the installation
of a 7mm HDD in the precision differ from installation of a 9mm drive?
Ans: The 7mm HDD requires a rubber
filler installed to the HDD bracket.
Q17: You need to remove the palm rest
from an inspiron notebook.which cables do you need to replace to release from
their connectors on the system board?
Ans: Hot key
TouchPad
Power
Q18: The replacement for Dell 32-bit
diagnostics is:
Ans: ePSA
Q19: What aid is in place to help you
ensure that only the correct screws are fastened?
Ans: Color-coded screw-holes.
Q20: How do we run PAID LCD BIST
Diagonstic?
Ans: Press and hold down the <D> key.Press
the power button. Setup Exchange Server 2010
Pre-Installation Checklist
Make sure you have all of the following steps in place before you setup Exchange Server 2010 on Windows Server 2008 R2 64 Bit.
For simplicity we are assuming you are setting up a small office where one machine will be used for both the Active Directory and the Exchange Server. This setup works just fine and reduces the number of machines to maintain. If you have a larger office you may want to consider separating the Active Directory machine and the Exchange 2010 Server.
Install Windows Server 2008 R2 64 bit version
Exchange 2010 is a 64 bit application and requires 64 bit versions of Windows Server 2003 or Windows Server 2008. You should select a computer that is capable of running the 64 bit version of Windows Server 2003 or 2008. For this example, we will start with a clean installation of Windows Server 2008 R2 64 bit version that has not had any roles installed.
After installing Windows Server 2008 R2 we set the clock and the name of the server to be "EX2010". At this point this server is configured to be a stand alone computer with default settings.
Configure Your Static IP Address
The default installation of Windows 2008 sets your IP v4 and IP v6 addresses to use DHCP. Since we will be configuring this computer to be a domain controller, you must change the IP address of the computer to be a static IP address.
To change your IP address, click on "View Network Connections" in the Server Manager screen. This will display the list of active network interfaces.
Double click on your network adaptor to display the adaptors status.
Press the Properties button.
Highlight "Internet Protocol Version 4 (TCP/IPv4)" and then press the Properties button.
Change the radio button to "Use the following IP address" and enter an IP address you want to use for this server. In our example, we chose to assign this server the internal IP address "192.168.1.25". We also have a firewall appliance that operates as a gateway at the IP address "192.168.1.1".
NOTE: It is important to include this computer in the DNS list. You should list the IP address of this computer as the first entry in the list of DNS servers. In the alternate DNS servers field, enter the IP address of a DNS server provided by your ISP.
Press OK to save your changes.
Now you will need to modify the support for IP v6. If your network uses IP v6, then you will need to select "Internet Protocol Version 6 (TCP/IPv6)" , press the Properties button, then enter a static address. If you are not using IP v6, you can leave the IP v6 set to the default setting of DHCP.
NOTE: Exchange requires that IP V6 be enabled. Even if you do not use IP V6 you must leave it enabled. During the setup of Active Directory, the Active Directory Setup Wizard will check that both IP v4 and IP v6 have static addresses. As long as the IP v4 address is static you can continue the installation. DO NOT DISABLE IP V6 or else the Exchange Hub Transport Service will not start.
At this point you should have all IP addresses on this server configured as static IP addresses. OR you have the IP v4 address configured as static and the IP v6 configured using DHCP. Press OK to save your changes and close the Network Connection screen.
Activate Auto Update
The next step in making this server a Domain Controller is to activate auto update. Active Directory will not install until this computer has auto updates active. To activate auto updates, click on the link "Configure Updates" and then select the option to have Windows automatically install updates. At this time Windows will download updates and will most likely need to reboot your computer. Allow the updates to be applied and the computer to be restarted until all updates are applied before installing Active Directory. You do not want to be in the middle of installing Active Directory when an auto update needs to reboot your computer.
Add role - Active Directory Services
The process of installing Active Directory consists of two steps: the first step is to install Active Directory and the second step is to configure your Active Directory. Once this is complete, your Windows Server will now be a Domain Controller.
Step 1 - Install Active Directory
At the Computer Management Screen, press the "Add Roles" link.
At the Select Server Roles dialog, check/tick the option "Active Directory Domain Services".
When you select Active Directory the Select Server Roles Screen will inform you that you also need to install the feature ".NET Framework 3.5.1". Press the "Add Required Features" button.
After acknowledging the required feature, press Next.
Active Directory Domain Services will present information about the changes it will make to your server. Review this information and press Next.
Now the installation will scan your configuration and inform you if there are any pre-requisites that you have not fulfilled. If the Active Directory Installation presents an errors, correct these at this time and then repeat the installation. Once the Setup program indicates that you have met all pre-requisites, then press the Install button to start the installation process.
The setup program will now install Active Directory on your Server.
When the installation is complete, you should see a message indicating "Installation Succeeded".
Press Close to return to the Server Management Screen.
Step 2 - Configure Active Directory
At the Server Management screen you should now see that you have 1 role installed. The Active Directory Domain Services may indicate that it is installed but there are errors. This is because the software is installed but not configured.
To configure Active Directory, click on the line under Roles labeled "Active Directory Domain Services". The Server Manager will show you a page about the status of the Active Directory Role.
Click on the link "Run the Active Directory Services Installation Wizard (dcpromo.exe)". When the Active Directory Domain Services Installation Wizard appears, press Next.
The Installation Wizard will present information about the version of Active directory, press Next.
Since we are assuming this Exchange Server will be the first Domain Controller, we choose "create a new domain in a new forest". Press Next.
Enter the name of your domain. The domain name you enter here is the domain name that Exchange will associated with all of your email. If you use a hosting company to host your Internet Domain, then you may want to enter the name of your Internet domain with ".local". If you host your own Internet Domain then you would enter your domain name here.
In our example, we are assuming that IGetMail.com is hosted at an Internet Hosting Company. Since we do not host IGetMail.com on this Exchange Server, we will use IGetMail.local to indicate our internal domain for IGetMail.
NOTE: Once you enter your domain name it is very hard to change it in the future, so you should take great care when enter this name.
Once you have decided on the name of your internal domain, that will be your Active Directory Domain and the domain serviced by Exchange, press Next.
The Installation Wizard will now ask you about compatibility. If you plan to have domain controllers running various versions of Active Directory, then you will want to chose a function level to include the lowest version of Windows that you are using for domain controllers. Press Next.
You will be asked a similar question which is at the domain level instead of the forest level on the previous screen. You should follow the same approach and include the function level to include the lowest version of Windows you plan to use for domain controllers. Press Next.
The first Domain Controller needs to have a DNS server running locally. The optimal location is to start out with having the installation wizard install the DNS server locally. Also, it will automatically make this computer a global catalog server. Press Next.
You can specify where you want Active Directory to store its data. If you only have one drive in your Server, then use the defaults. If you have multiple drives, you can select which drive to use. Press Next.
Should you need to restore Active Directory in the event of a hard drive failure, you will need to boot your Server into a special mode called "Directory Restoration Mode". Should you need to boot your computer into this special mode, you will need to use a special password just for this restoration. You can define this password at this time. NOTE: This password is different than the administrator account and if you change the administrator password this password will not change. So you will need to store this password forever in a safe place. Press Next.
Now the Installation Wizard will summarize the configuration that it is about to create. To start the process of configuring your new Domain Controller, press Next.
The Installation Wizard will show its progress as it configures your Server. This will take a long time.
When the installation is complete, you will be shown a final screen. Press Finish.
Then restart your computer.
After restarting your computer, Windows should show you the Server
Manager. You should see on the Server Manager screen that you have
Active Directory and DNS Server roles installed. Also the process
of installing Active Directory will add the features "Group Policy
Management" and "Remote Server Administration Tools".
Make sure you have all of the following steps in place before you setup Exchange Server 2010 on Windows Server 2008 R2 64 Bit.
For simplicity we are assuming you are setting up a small office where one machine will be used for both the Active Directory and the Exchange Server. This setup works just fine and reduces the number of machines to maintain. If you have a larger office you may want to consider separating the Active Directory machine and the Exchange 2010 Server.
Install Windows Server 2008 R2 64 bit version
Exchange 2010 is a 64 bit application and requires 64 bit versions of Windows Server 2003 or Windows Server 2008. You should select a computer that is capable of running the 64 bit version of Windows Server 2003 or 2008. For this example, we will start with a clean installation of Windows Server 2008 R2 64 bit version that has not had any roles installed.
After installing Windows Server 2008 R2 we set the clock and the name of the server to be "EX2010". At this point this server is configured to be a stand alone computer with default settings.
Configure Your Static IP Address
The default installation of Windows 2008 sets your IP v4 and IP v6 addresses to use DHCP. Since we will be configuring this computer to be a domain controller, you must change the IP address of the computer to be a static IP address.
To change your IP address, click on "View Network Connections" in the Server Manager screen. This will display the list of active network interfaces.
Double click on your network adaptor to display the adaptors status.
Press the Properties button.
Highlight "Internet Protocol Version 4 (TCP/IPv4)" and then press the Properties button.
Change the radio button to "Use the following IP address" and enter an IP address you want to use for this server. In our example, we chose to assign this server the internal IP address "192.168.1.25". We also have a firewall appliance that operates as a gateway at the IP address "192.168.1.1".
NOTE: It is important to include this computer in the DNS list. You should list the IP address of this computer as the first entry in the list of DNS servers. In the alternate DNS servers field, enter the IP address of a DNS server provided by your ISP.
Press OK to save your changes.
Now you will need to modify the support for IP v6. If your network uses IP v6, then you will need to select "Internet Protocol Version 6 (TCP/IPv6)" , press the Properties button, then enter a static address. If you are not using IP v6, you can leave the IP v6 set to the default setting of DHCP.
NOTE: Exchange requires that IP V6 be enabled. Even if you do not use IP V6 you must leave it enabled. During the setup of Active Directory, the Active Directory Setup Wizard will check that both IP v4 and IP v6 have static addresses. As long as the IP v4 address is static you can continue the installation. DO NOT DISABLE IP V6 or else the Exchange Hub Transport Service will not start.
At this point you should have all IP addresses on this server configured as static IP addresses. OR you have the IP v4 address configured as static and the IP v6 configured using DHCP. Press OK to save your changes and close the Network Connection screen.
Activate Auto Update
The next step in making this server a Domain Controller is to activate auto update. Active Directory will not install until this computer has auto updates active. To activate auto updates, click on the link "Configure Updates" and then select the option to have Windows automatically install updates. At this time Windows will download updates and will most likely need to reboot your computer. Allow the updates to be applied and the computer to be restarted until all updates are applied before installing Active Directory. You do not want to be in the middle of installing Active Directory when an auto update needs to reboot your computer.
Add role - Active Directory Services
The process of installing Active Directory consists of two steps: the first step is to install Active Directory and the second step is to configure your Active Directory. Once this is complete, your Windows Server will now be a Domain Controller.
Step 1 - Install Active Directory
At the Computer Management Screen, press the "Add Roles" link.
At the Select Server Roles dialog, check/tick the option "Active Directory Domain Services".
When you select Active Directory the Select Server Roles Screen will inform you that you also need to install the feature ".NET Framework 3.5.1". Press the "Add Required Features" button.
After acknowledging the required feature, press Next.
Active Directory Domain Services will present information about the changes it will make to your server. Review this information and press Next.
Now the installation will scan your configuration and inform you if there are any pre-requisites that you have not fulfilled. If the Active Directory Installation presents an errors, correct these at this time and then repeat the installation. Once the Setup program indicates that you have met all pre-requisites, then press the Install button to start the installation process.
The setup program will now install Active Directory on your Server.
When the installation is complete, you should see a message indicating "Installation Succeeded".
Press Close to return to the Server Management Screen.
Step 2 - Configure Active Directory
At the Server Management screen you should now see that you have 1 role installed. The Active Directory Domain Services may indicate that it is installed but there are errors. This is because the software is installed but not configured.
To configure Active Directory, click on the line under Roles labeled "Active Directory Domain Services". The Server Manager will show you a page about the status of the Active Directory Role.
Click on the link "Run the Active Directory Services Installation Wizard (dcpromo.exe)". When the Active Directory Domain Services Installation Wizard appears, press Next.
The Installation Wizard will present information about the version of Active directory, press Next.
Since we are assuming this Exchange Server will be the first Domain Controller, we choose "create a new domain in a new forest". Press Next.
Enter the name of your domain. The domain name you enter here is the domain name that Exchange will associated with all of your email. If you use a hosting company to host your Internet Domain, then you may want to enter the name of your Internet domain with ".local". If you host your own Internet Domain then you would enter your domain name here.
In our example, we are assuming that IGetMail.com is hosted at an Internet Hosting Company. Since we do not host IGetMail.com on this Exchange Server, we will use IGetMail.local to indicate our internal domain for IGetMail.
NOTE: Once you enter your domain name it is very hard to change it in the future, so you should take great care when enter this name.
Once you have decided on the name of your internal domain, that will be your Active Directory Domain and the domain serviced by Exchange, press Next.
The Installation Wizard will now ask you about compatibility. If you plan to have domain controllers running various versions of Active Directory, then you will want to chose a function level to include the lowest version of Windows that you are using for domain controllers. Press Next.
You will be asked a similar question which is at the domain level instead of the forest level on the previous screen. You should follow the same approach and include the function level to include the lowest version of Windows you plan to use for domain controllers. Press Next.
The first Domain Controller needs to have a DNS server running locally. The optimal location is to start out with having the installation wizard install the DNS server locally. Also, it will automatically make this computer a global catalog server. Press Next.
You can specify where you want Active Directory to store its data. If you only have one drive in your Server, then use the defaults. If you have multiple drives, you can select which drive to use. Press Next.
Should you need to restore Active Directory in the event of a hard drive failure, you will need to boot your Server into a special mode called "Directory Restoration Mode". Should you need to boot your computer into this special mode, you will need to use a special password just for this restoration. You can define this password at this time. NOTE: This password is different than the administrator account and if you change the administrator password this password will not change. So you will need to store this password forever in a safe place. Press Next.
Now the Installation Wizard will summarize the configuration that it is about to create. To start the process of configuring your new Domain Controller, press Next.
The Installation Wizard will show its progress as it configures your Server. This will take a long time.
When the installation is complete, you will be shown a final screen. Press Finish.
Then restart your computer.
Wednesday, January 20, 2016
DCSE Desktop 2013 Q & A
Q1: Which Product family is optimal for graphic rendering and complex data analysis?
Ans: Precision
Q2: To determine if a system has a bad memory DIMM, you should:
Ans: Remove all memory modules except memory in the 1st slot.
Q3: Which checks should you perform when a faulty processor is suspected?
Ans: Thermal and Beep codes
Q4: Which of the Following are reasons you might go into the BIOS?
Ans: verify device are connected.
make adjustments to hardware functionality
report on computer hardware
Q5: What precautions should you take to help prevent electrostatic discharge?
Ans: Handle components by the edges.
Wear a fully-gronded ESD wrist strap.
Remove plastic bags, Styrofoam, and tape from work area.
Q6: What should you do before starting troubleshooting a problem?
Ans: Whenever possible, check that the system has the latest BIOS version.
Q7: Why should ZIF socket T covers be replaced on system boards for returns?
Ans: To protect the socket pins.
Q8: Which innovation supersedes older BIOS in dell portable and desktop computers?
Ans: UEFI BIOS.
Q9: When replacing the USB 3.0 cable in the Precision T7600.What will need to be removed?
Ans: System Board
Q10: A desktop will not boot.The PSA/ePSA indicates that the hard drive pass checks.
Which of these is the most likely explanation.
Ans: Corrupt Operating System
Missing operating system
Q11: What should you do before replacing a hard drive?
Ans: Run the hard drive self-test
Q12: Working on a desktop, you remove the system DIMMs and switch power back on.the system does not beep.what can you conclude from this?
Ans: System Board is bad.
Q13: Which key do you press during power-on to access the bios interface?
Ans: .
Q14: The newest Optiplex systems indicate faults by means of:
Ans: The Power Button LED.
Q15: Where will you find a BIST(built-in self-test) button on an Optiplex or Precision computer?
Ans: On the power supply unit.
Q16: What do newer Optiplex systems use to mount fans to the system?
Ans: Rubber Grommets instead of screws.
Q17: Working with the Precision R5500.in which first available slot should you install the PSU?
Ans: Lowest slot.
Q18: Which of these computers have VESA mount brackets?
Ans: Optiplex 9010 AIO
Inspiron 2330 AIO
Q19: Which portfolio has a model which may be housed in the data Center?
Ans: Precision.
Q20: You should always check the service tag to ensure that you are servicing the right system:
Ans: True
Q21: Best practices when handling parts(motherboards,cards,HDDs,etc;) include:
Ans: Lifting and Holding edges and sides of part
Ans: Precision
Q2: To determine if a system has a bad memory DIMM, you should:
Ans: Remove all memory modules except memory in the 1st slot.
Q3: Which checks should you perform when a faulty processor is suspected?
Ans: Thermal and Beep codes
Q4: Which of the Following are reasons you might go into the BIOS?
Ans: verify device are connected.
make adjustments to hardware functionality
report on computer hardware
Q5: What precautions should you take to help prevent electrostatic discharge?
Ans: Handle components by the edges.
Wear a fully-gronded ESD wrist strap.
Remove plastic bags, Styrofoam, and tape from work area.
Q6: What should you do before starting troubleshooting a problem?
Ans: Whenever possible, check that the system has the latest BIOS version.
Q7: Why should ZIF socket T covers be replaced on system boards for returns?
Ans: To protect the socket pins.
Q8: Which innovation supersedes older BIOS in dell portable and desktop computers?
Ans: UEFI BIOS.
Q9: When replacing the USB 3.0 cable in the Precision T7600.What will need to be removed?
Ans: System Board
Q10: A desktop will not boot.The PSA/ePSA indicates that the hard drive pass checks.
Which of these is the most likely explanation.
Ans: Corrupt Operating System
Missing operating system
Q11: What should you do before replacing a hard drive?
Ans: Run the hard drive self-test
Q12: Working on a desktop, you remove the system DIMMs and switch power back on.the system does not beep.what can you conclude from this?
Ans: System Board is bad.
Q13: Which key do you press during power-on to access the bios interface?
Ans: .
Q14: The newest Optiplex systems indicate faults by means of:
Ans: The Power Button LED.
Q15: Where will you find a BIST(built-in self-test) button on an Optiplex or Precision computer?
Ans: On the power supply unit.
Q16: What do newer Optiplex systems use to mount fans to the system?
Ans: Rubber Grommets instead of screws.
Q17: Working with the Precision R5500.in which first available slot should you install the PSU?
Ans: Lowest slot.
Q18: Which of these computers have VESA mount brackets?
Ans: Optiplex 9010 AIO
Inspiron 2330 AIO
Q19: Which portfolio has a model which may be housed in the data Center?
Ans: Precision.
Q20: You should always check the service tag to ensure that you are servicing the right system:
Ans: True
Q21: Best practices when handling parts(motherboards,cards,HDDs,etc;) include:
Ans: Lifting and Holding edges and sides of part
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